Frequently Asked Questions
Q - What Area do you cover?
A – I am based in Sudbury but cover all areas of Suffolk and the Suffolk/Essex borders.
Have a look at our map to see if we visit your area.
Q - Do you use dangerous chemicals?
A - No, we only use non-caustic and non-toxic products in your home, which are all biodegradable and environmentally friendly, therefore there will be no fumes or odours.
Q - Can I use my oven straight away?
A - Yes, as soon as we have finished you can use your oven.
Q - Are you fully insured?
A - Yes, we have full insurance cover.
Q - Do you carry spares?
A - We do carry spare bulbs and extractor filters.
Q - Will my oven need power for you to clean it?
A - No, we can only clean your oven if it is cold, we do not heat the oven up.
Q - Can you clean between the glass doors?
A - Yes. we can clean inside and outside of the door and if it is not a sealed unit we will clean between the glass panels as well.
Q - Will you need to use my sink?
A- We carry everything we need, although we may need to rinse our cloths and if you could spare a little warm water.
Q - Do you cover the floor?
A - Yes, we will put down our own dust sheet to ensure there is no mess, be assured, everything we use in your home will not damage anything.
Q - How often should I get my oven cleaned?
A - It depends how often it is used and what is cooked in it, we recommend every 6 - 12 months.
Q - How can I pay?
A - We accept cash or cheques
Q - Can I trust your cleaning operatives?
A – Yes we are fully trained and CRB checked so you can trust us.
Q. How long does it take?
A – It depends on the size of your oven, but a standard single oven should take up to 45mins.